Veterans Services
Falcon Head

COVID-19 and VAC

Veterans Affairs Canada (VAC) local offices are now closed due coronavirus restrictions and not open to public visits. You can access VAC by either visiting their website, or calling Ottawa directly at 1-866-522-2122. There is a special section on their website entitled: “COVID-19 Information and Assistance for Veterans” which is quite detailed.

Veterans Emergency Funds (VEF)

During COVID-19, VAC is offering additional financial assistance to veterans (Regular Force and Reserves) across the country through the Veterans Emergency Funds (VEF) program. The following summary has been distributed previously by VAC: “The objective of the VEF program is to provide prompt monetary assistance to eligible Veterans and their family members who are facing a financial crisis/emergency with the intent of resolving the immediate need.  Where appropriate, applicants will also be referred to any alternate and/or additional resources for longer term support.” VAC is now able to approve funding for up to three months at time with a total limit of $10,000. Each request will be reviewed on an individual basis according to need. More information may be obtained at or telephone 1-866-522-2122.

Veteran Card NDI 75Veteran’s Service Card (VSC) – NDI 75

Production and distribution of the new Veteran’s Service Card (VSC- NDI 75) has now been resumed. You may apply for a card on line or via mail. A copy of your military release certificate and a passport size photo will be required for your application. All members of the Canadian Armed Forces (Regular and Reserves) who have completed their service prior to 2016 are eligible to receive the card. This new card is valuable to confirm your CF veteran status when you wish to obtain VAC services and veterans discounts in the community. Email enquiries may be sent to  or telephone 1-833-995-0004.  Online applications are available at


Mental Health Support

To speak to a VAC mental health professional, call the VAC Assistance Service at 1-800-269-7708.  You will then be connected with a community practitioner (non-military) for various counselling sessions depending on your need. This service is confidential for veterans and you do not have to have a VAC account to access it.

Sgt Ret Al Kowalenko OMC
Sgt Ret Al Kowalenko OMC


If you have had an operational stress injury (such as PTSD) from your CF service and wish to have military peer contact, call Operational Stress Injury Social Support (OSISS) at 1-800-883-6094. There is also additional information on this confidential counselling service at the OSISS website If you need additional assistance regarding the above or other VAC programs, please contact:  Sgt (Ret) Al Kowalenko, 48th Veterans Services, at email:  or phone: 416-219-4967.


ON EXERCISE URBAN FALCON 2022, Soldiers of the 48th Highlanders, had their urban ops skills put to the test as they practiced fighting through and clearing subway cars through a subway station with simmunition rounds. In their exercise scenario, their mission was to rescue and secure a hi-jacked train from a well trained enemy. They fought against a simulated enemy force of other infantry Master Corporal’s and Sergeants, who set traps and obstacles in their path to test how they would react. Attached to the regiment in this exercise were a small amount of medics and Intelligence personnel from @25fdamb as well as @2intcoy_2cierens, which enabled soldiers to practice intel gathering/handling as well as dealing with casualties in a realistic manner.

Video filmed by Capt Lau and Cpl Chung
Video edited by MCpl Clark

Voici ce qui s'est passé lors de l'exercice Urban Falcon 2022. Les soldats des 48th Highlanders ont vu leurs compétences en opérations urbaines mises à l'épreuve alors qu'ils s'entraînaient à combattre et à dégager les voitures de métro à travers une station de métro avec des balles de vaccination, dans un scénario où leur but était de sauver et de sécuriser un train détourné d'un ennemi bien entraîné. Ils se sont battus contre une force d'opposition de caporal-chef et de sergents, qui ont tendu des pièges et des obstacles sur leur passage. Au régiment dans cet exercice se trouvaient un petit nombre d'infirmiers et de personnel du renseignement de @25fdamb ainsi que de @2intcoy_2cierens, ce qui a permis aux soldats de pratiquer le rassemblement/manipulation de renseignements ainsi que de faire face aux victimes de manière réaliste.

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On March 5th and 6th, Soldiers of the 48th Highlanders, with members from @2intcoy_2cierens and @25fdamb, who augmented our soldiers as an opportunity to practice their trade skills under the Tactical-Control of an infantry platoon, run through their “prepare for battle” phase during their simulated mission on Exercise Urban Falcon 2022, in which the soldiers were put under the stress of fighting in close quarters, and learning to maneuver and communicate in an entirely new environment.

Video editing by MCpl Clark
Video filmed by Capt Lau and Cpl Chung

Les membres des 48th Highlanders, avec des membres de @2intcoy_2cierens et @25fdamb, qui ont augmenté nos soldats comme une occasion de pratiquer leurs compétences professionnelles sous le contrôle tactique d'un peloton d'infanterie, pratiquent la phase de « préparation à la bataille » au cours de leur mission simulée dans le cadre de l'exercice Urban

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This website is owned and operated by the 48th Highlanders Trusts, a private organization not related to the Department of National Defence. The content and links appearing on this website are the responsibility of 48th Highlanders Trusts and do not reflect the views or policies of the Government of Canada. Open-source information regarding the serving components of 48th Highlanders is provided courtesy of the Canadian Armed Forces.

Ce site internet est la propriété des 48th Highlanders Trusts qui en assure le fonctionnement; c’est un troisième partie du Département de la Défense Nationale et est privée. Le contenu et les liens qui figurent sur ce site sont sous la responsabilité de 48th Highlanders Trusts et ne reflètent pas nécessairement les politiques et les vues du gouvernement du Canada. Ces sources de renseignements concernant les membres des services actuels des 48th Highlanders nous sont gracieusement fournies par les Forces Armées Canadiennes.

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